Wave 2 Applications Open Aug. 1 (Undergraduate) and Aug. 15 (Graduate) in Patriot Connect!

Patriot Connect: Recruitment and Admissions is Live for Wave 2 Users. To review the application go-live schedule (Waves) and to identify when your unit is scheduled to gain access to Patriot Connect, visit the link below.Read more
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Patriot Connect

Feedback Tracker

Your Feedback Helps Improve Patriot Connect

As Patriot Connect continues to evolve, we are listening closely to feedback from the George Mason community. We know that questions, challenges, and opportunities for improvement are an important part of adopting a new university-wide system.

The table below highlights recent concerns shared by users, along with information about how the Patriot Connect Program Office is working to respond and resolve these issues. Our goal is to provide greater transparency into the feedback we receive, the work underway to address it, and available guidance or next steps.

This information will be updated as issues are addressed and new feedback emerges.

Last updated on 9/21/2026

Concern Response 
Application windows are slow to load​
  • Tested Application load times for various application types​
  • Interrogated code to improve performance​
  • Engaging third party to conduct analysis and recommend remediation​
Application process has too many windows and clicks​
  • Addressing specific requests as raised to COE​
  • Engaging third party to evaluate User Experience​ and provide recommendations
Deferred and Reconsidered Applications are not actionable​
  • Continued work to make Deferred Applications actionable​ with multiple teams and workstreams
  • Engaged wage worker to convert decision letters to PDF​
Login buttons and text are small​
  • Modified login to include larger button and access to help​
Some users do not have appropriate level of access​
  • Currently working through details to refining permissions needed by role and type​
Data integrations continue to have errors​
  • ITS has onboarded 3 additional experienced contractors
  • Enhanced case triage with EMT to complete root cause analysis.

Have a concern or need help with Patriot Connect? Faculty and staff can submit a case for support via the Patriot Connect Support Hub