Patriot Connect Release 2: Recruitment and Admissions, successfully launched on May 1, 2026. As Recruitment and Admissions has now joined Student Success in the Patriot Connect platform, the George Mason Salesforce Center of Excellence (CoE), in partnership with Enrollment Management Technology (EMT) and Mason Student Services Center (MSSC), will provide sustained, centralized support for all Patriot Connect staff and faculty users. Please refer to the details below to request support depending on your needs.
Requesting access to Patriot Connect – Access Request Form
- Fill out the Patriot Connect Access Request Form.
- For guidance on this process, log in to MasonLEAPS in order to review the Getting Access to Patriot Connect as a New User job aid.
- The Access Request Form includes an “Additional Reviewer” step, where the name of the designated reviewer for your area must be entered. Please see the table below for the list of Patriot Connect Additional Reviewers.
| Additional Reviewers by Functional Area | ||
|---|---|---|
| Area | Name | |
| Admissions | Rob Pegues | [email protected] |
| ADVANCE | Amira Aly | [email protected] |
| Costello College of Business | Bradley Morris | [email protected] |
| Enrollment Services Technology | Andrew Bunting | [email protected] |
| Grad and Undergrad Academic Support (Colleges/Schools) | Stephanie Bluth | [email protected] |
| Graduate Admissions (Central) | Crystal Hall Buckley | [email protected] |
| Graduate Division | Stephanie Bluth | [email protected] |
| Graduate Recruitment CARTER | Monique Norton | [email protected] |
| Graduate Recruitment CEC | Suddaf Ismail | [email protected] |
| Graduate Recruitment CEHD | Nicole Mariam | [email protected] |
| Graduate Recruitment CHSS | Stephanie Hinnenkamp | [email protected] |
| Graduate Recruitment COS | Melissa Hayes | [email protected] |
| Graduate Recruitment Costello | Kevin Connor | [email protected] |
| Graduate Recruitment CPH | Christopher Williams | [email protected] |
| Graduate Recruitment CVPA | Christen Beatty | [email protected] |
| Graduate Recruitment SCHAR | Kristina Bonfiglio | [email protected] |
| Integrated Enrollment Marketing (IEM) | Caitlin Shear | [email protected] |
| ITS and Patriot Connect Staff | Khurram Siddiqui | [email protected] |
| MSSC, Student Accounts, and Financial Aid | Kim Shumadine | [email protected] |
| Registrar | Tory Sarro | [email protected] |
| Undergrad Recruitment (Colleges/Schools) | Patrick Money | [email protected] |
| University Life | Sam Greenberg | [email protected] |
Help (issue/error) requests, service requests, and change requests – Patriot Connect Support Hub
Sustained, centralized support for all Patriot Connect faculty and staff users is available via the Patriot Connect Support Hub. Please refer to the details below to request support.
- Faculty/staff: Submit a case for support via the Patriot Connect Support Hub (refer to this job aid for guidance).
- Applicants and students: Submit a case to the MSSC Support Desk, contact MSSC via email at [email protected], visit https://mssc.gmu.edu, or call 703-993-2000.
To further support the continued phased roll-out of Patriot Connect: Recruitment and Admissions, the George Mason Salesforce Center of Excellence (CoE) is hosting weekly office hour sessions during the Release 2 Continuous Activation Support period (June 15, 2026 to Spring 2027). These office hours are available to Patriot Connect: Recruitment and Admissions users seeking assistance, guidance, or issue resolution. Users are welcome to join to ask questions, report issues, receive live support, or discuss adoption and process-related topics.
- Recruitment and Admissions faculty/staff: Join weekly Salesforce CoE Office Hours, available Tuesdays and Thursdays, 10-11 a.m.
Training questions, requests, and training session calendar – Patriot Connect Training Community
- Join the Patriot Connect Training Community on MS Teams.
- General channel: The Shared tab contains links to training materials housed in MasonLEAPS. (Materials outside the Patriot Connect Recruitment and Admissions folder may require logging into MasonLEAPS before clicking on the link.)
- Log in to MasonLEAPS to access detailed Patriot Connect Student Success Functional FAQs and Marketing Cloud FAQs.
- Watch your email for announcements to register for instructor-led trainings for Wave 2 and beyond.