Benefits Overview
Patriot Connect provides an individualized student contact record from application to graduation, enabling faculty and staff to offer support tailored to each students’ unique needs.
Key Benefits:
- See the Whole Student: Leverage a unified platform with centralized student data that provides a holistic view of each student, enabling personalized, optimized student services.
- Connected Student Journey: Leverage insights from interactions, cases, referrals, and communications throughout the entire student lifecycle to inform success strategies, creating a connected pathway from application to graduation.
- Seamless Integration: Support student success, recruitment and admissions, events management, and mass communications through a single, integrated platform.
- Improved User Experience: Improve efficiency with a user-friendly and intuitive interface, task automation, and streamlined workflows.
- Effective Data and Reporting: Drive informed decision-making with quick access to data, advanced reporting tools, and dashboards for comprehensive analysis.
- Personalized Communications: Engage prospective and current students through personalized messaging across communications channels, including SMS, and email.
Training Resources
Patriot Connect job aids, resource guides, videos, and eLearnings are available for self-paced learning and continued support.
- Log in to MasonLeaps
- Join the Patriot Connect Community. To find the community:
- Hover over the Connect tab on the top menu ribbon
- Select All Communities
- Select Patriot Connect
- Select the Topics tab
Training materials related to Patriot Connect: Recruitment and Admissions will be available closer to launch in early 2026.
Technical Support
Refer to the following ITS support channels for assistance:
- Request Help from ITS
- Chat: https://its.gmu.edu/chat/
- Phone: 703-993-8870
Requesting Access to Patriot Connect
If you are a new user to Patriot Connect, such as a new hire or a new student employee, you must complete a Patriot Connect Access Request Form.
All users of Patriot Connect require training on FERPA and Highly Sensitive Data. New George Mason staff and faculty should be on the lookout for notifications to complete one or both trainings after they start.
To ensure your account has access to Patriot Connect, you must complete a Patriot Connect Access Request Form. The process to get access will require both you and your supervisor completing digital form(s), confirming your need for access to Patriot Connect. For guidance on this process, log into MasonLEAPS in order to review the Getting Access to Patriot Connect as a New User job aid.
Patriot Connect: Recruitment and Admissions Participating Units
The key users of Patriot Connect Release 2: Recruitment and Admissions are prospective students and Enrollment Management teams and partners. Select Release 1 user groups will also be impacted by new case management functionality that will be introduced as part of Release 2. See below for a comprehensive list of the participating units.
Enrollment Management
- Admissions
- High School Dual Enrollment and Washington Scholars Program
- Enrollment Management Communications
- Integrated Enrollment Marketing (IEM)
Mason Student Services Center (MSSC)
Registrar
ADVANCE
University Life
- Graduate Student Life
- Housing and Residence Life
- New Student and Family Programs
- Student Success Coaching
Select Release 1: Student Success User Groups
- Coming soon
Patriot Connect: Student Success Participating Units
The key users of Patriot Connect Release 1: Student Success are current undergraduate and graduate students, advisors, student success coaches, and others in the student support services community. See below for a comprehensive list of the participating units, colleges, and schools.
Undergraduate Education (Advising Community)
- ADVANCE
- Athletics
- Bachelor of Applied Science (BAS)
- Carter School for Peace and Conflict Resolution (Carter)
- College of Education and Human Development (CEHD)
- College of Engineering and Computing (CEC)
- College of Humanities and Social Sciences (CHSS)
- College of Public Health (CPH)
- College of Science (COS)
- College of Visual and Performing Arts (CVPA)
- Costello College of Business (CCB)
- Global Education Office (GEO)
- Honors College
- Mason Korea
- Schar School of Policy and Government (Schar)
- Undergraduate Education
Graduate Education (Advising Community)
- Carter School for Peace and Conflict Resolution (Carter)
- College of Education and Human Development (CEHD)
- College of Engineering and Computing (CEC)
- College of Humanities and Social Sciences (CHSS)
- College of Public Health (CPH)
- College of Science (COS)
- College of Visual and Performing Arts (CVPA)
- Costello College of Business (CCB)
- Office of Graduate Admissions Liaisons (OGALS)
- Schar School of Policy and Government (Schar)
University Life
- Academic Standards
- Center for Leadership & Intercultural Engagement
- Contemporary Student Services
- First Gen + Center
- Graduate Student Life
- Housing and Residence Life
- Learning Services
- LGBTQ+ Resources Center
- Marketing and Communications
- Student Conduct
- Student Success Coaching
- University Career Services
- University Life Mason Square (Arlington)
Mason Online
Registrar
Questions? Check out the FAQs. The Patriot Connect Program Management Team welcomes you to provide general comments, and feedback through our Let’s Connect form!