Dear Colleague,
Thank you for your interest in the Patriot Connect program! We are excited to share recent updates with you.
Milestone IV Completion: Thank You!
A big thank you to everyone who helped review the work products related to Patriot Connect milestone IV! This collective effort to review 16 deliverables enables the successful completion of the discovery stage for Student Success and its associated communication tools. It also solidifies the communications framework for Patriot Connect. This marks a significant achievement for the Patriot Connect team, and your commitment and collaboration have played a pivotal role in shaping the Patriot Connect platform for George Mason students, faculty, and staff.
New Communication Tool for Patriot Connect
The Patriot Connect team has chosen Salesforce Marketing Cloud to enable Patriot Connect platform communications. It will support the student journey, specifically for the new tools being introduced as part of Patriot Connect—Student Success and Recruitment and Admissions. Thank you to the mass communications and marketing group members and stakeholders who participated in Milestone IV: Mass Communication and Marketing Discovery.
On the Horizon: Activating the Change Network
The Patriot Connect team is activating a change network of “Patriot Connect change champions” to support the adoption of Patriot Connect at George Mason. The Patriot Connect OCM team and unit liaisons identified one or two Patriot Connect change champions per unit, college, or school to help drive the change within their respective groups. This change network will be crucial to the success of the Patriot Connect program by facilitating rapid two-way communication between the project team and stakeholders. Patriot Connect change champions will provide support for their teams and units by building awareness and understanding, sharing project updates, empowering end users, supporting cultural changes, gathering feedback, addressing any concerns, and monitoring possible risks and issues. Patriot Connect change champions will also leverage their unit-specific experience to enable effective coaching and empowerment of impacted individuals. By ensuring both business and people readiness, the change network will kick-off in September and remain active throughout the implementation and launch of Patriot Connect.
In Case You Missed It: Key Takeaways from Student Focus Group
The Patriot Connect team held a virtual focus group to capture student input on a preliminary mockup of Patriot Connect. See the key takeaways.
As always, we welcome your feedback. Please feel free to share the sign up form with your colleagues who are interested in staying up to date with Patriot Connect.
Sincerely,
The Patriot Connect Program Management Team