Each month, we will shine a light on our Patriot Connect Change Champions, giving you the chance to get to know the individuals who are here to support you and the George Mason community on the journey to transition to Patriot Connect. Learn about their roles, what motivates and inspires them, and maybe even a fun fact or two.
Get to know Amber Shackleford!
Name:
Amber Shackleford
Role at George Mason University:
CRM Business Analyst
I am a Patriot Connect Change Champion for:
University Life Technology Services
Q: What does being a Patriot Connect Change Champion mean to you?
A: Being a Patriot Connect Change Champion means that I have the opportunity to promote adoption of Patriot Connect across the university, driving student success and engagement. The change champions network has proven to be a wonderful resource that is vital to the success of this transition and I am very happy to continue to be a part of that.
Q: What excites you the most about Patriot Connect?
A: I’m looking forward to onboarding additional units into Patriot Connect. The more staff and faculty that we have engaged in the system, the more we can promote a connected student experience.
Q: How do you see Patriot Connect helping you and your team?
A: In UL Technology Services, Patriot Connect will help us better serve UL staff by providing a highly customizable experience that can be continuously enhanced to meet their ever-changing needs.
Q: What is your goal for Patriot Connect?
A: My goal for Patriot Connect is to simplify student success for Mason’s students. Now that the student portal is live, I hope that we can continue to check in with students and request feedback to improve their experience and ensure that we’re providing the most streamlined access to vital university resources.
Q: Ask me about…
A: Patriot Connect replacing Navigate!
The Patriot Connect team has activated a change network of “Patriot Connect Change Champions” to support the adoption of Patriot Connect at George Mason. One to two Patriot Connect Change Champions have been identified per unit, college, or school to help drive the change within their respective groups. By ensuring both business and people readiness, the change network will be instrumental in the successful transition and adoption of Patriot Connect. The change network kicked off in September 2024 and will remain active throughout the implementation and launch of Patriot Connect. Your first point of contact for questions should be your designated Patriot Connect Change Champion.