Program Highlights
Some faculty and staff will utilize Patriot Connect to assist and interact with students in the student support services space, including advising, coaching, referrals, and more.
Key Impacts:
- With the implementation of Patriot Connect, we will sunset Navigate and TargetX.
- Patriot Connect will introduce two new tools: Student Success and Recruitment and Admissions.
- For former TargetX users, Patriot Connect will enhance application management and document management functionalities.
- Salesforce Marketing Cloud will be used to enable communications specifically related to the Patriot Connect platform. It will enable staff and faculty to deliver personalized communications focused on the student journey.
- Engagement and training activities will be provided (as applicable) to gain understanding and learn how to use the Patriot Connect platform to support impacted users.
Benefits Overview
Patriot Connect will provide an individualized record that includes data relevant to each student, enabling staff and faculty to offer support tailored to the students’ needs and ensuring they receive the assistance they require.
Key Benefits:
- Comprehensive Student Overview: Access detailed insights into each student’s academic journey and needs.
- Centralized Information: Consolidate data from various sources for a holistic understanding.
- Efficient Communication: Facilitate personalized and targeted communications.
- Enhanced Support: Provide tailored guidance and resources by assigning care plans.
- Appointment Scheduling: Plan and manage meetings, set reminders, and organize session details, all from one place, accessible via browser or mobile device.
Training and Support Resources
Training materials and live training sessions will begin in March 2025. Depending on your role at the university, you may not need to participate in training until April 2025 or later.
Additional Resources
For more resources and details, please reach out to the Program Management Team using the Let’s Connect Inquiry Form. You can also contact your designated Change Champion for additional support and information.
Questions? Check out the FAQs. Is your team, unit, college, or school interested in hosting a Patriot Connect guest speaker at an upcoming meeting? Let’s Connect!