Patriot Connect Update-March 2025

The Countdown Continues: 30 Days to Patriot Connect Student Success Go-Live 

Patriot Connect: Student Success is now just 30 days away from launching! Starting April 30, 2025, all undergraduate and graduate staff and faculty academic advisors, as well as select units in University Life, will be required to use Patriot Connect for appointments and support services. It is important that staff and faculty attend training for Patriot Connect because students will be able to use Patriot Connect to schedule appointments starting May 1. Live, instructor-led training (ILT) courses begin April 17. Don’t forget to register for Patriot Connect training in MasonLEAPS.

Patriot Connect Training Begins April 17 

We are thrilled to provide live instructor-led training (ILT) for staff and faculty who will be using Patriot Connect regularly to fulfill their primary job functions. To view your ILT assignment(s):

1. Go to MasonLEAPS.
2. On the Home tab, scroll to Your Action Items.
   • Click on the Your Action Items heading.
   • If there are no items here, no action is needed.
3. If you see action items related to Patriot Connect, select each link to see a list of available session options and register for your preferred date and time.
   • You will need to do this for each of the Patriot Connect ILT courses assigned to you.

In addition to ILTs, job aids, resource guides, videos, and eLearnings will be available in MasonLEAPS at go-live for self-paced learning. If you were not assigned an ILT, this means your unit, school, or college has deemed these resources sufficient based on how you individually will use Patriot Connect. ILT sessions are not open to individuals who were not assigned to attend live training. If you believe you should be assigned live training, please contact your Patriot Connect Change Champion for assistance.

Below are the five live Patriot Connect ILT courses being offered starting April 17:

• Introduction to Patriot Connect for New Student Success Technology Users and Introduction to Patriot Connect for Current Student Success Technology Users
• Advanced Reporting (Patriot Connect)
• Costello College of Business Only: Creating and Managing Cases
• Marketing Cloud for Administrators, Content Creators, and Data Managers  

Students (unless they are student staff) will not take part in live training. Basic training materials will be sufficient for students’ needs in the system and will be available at go-live. We will provide further details on this topic in our next monthly update.

On the Horizon: What Will Event Management Look Like for Patriot Connect Release 2?

As part of Patriot Connect Release 2: Recruitment and Admissions, George Mason will introduce a new third-party event management tool to replace Salesforce TargetX. The program team is currently evaluating the best tool to integrate with Patriot Connect. The new tool will be used specifically to manage recruitment and admissions events for prospective and new students such as college fairs, tours, and orientation. Other event scheduling and engagement tools at George Mason will not be impacted. Staff and faculty will continue to use 25Live for room reservations and as the university’s public-facing events calendar, and students will still use Mason360 to join student organizations and view a calendar of student involvement events on campus.

Patriot Connect Change Champion (PCCC) Spotlight Series

This series introduces the PCCCs who are dedicated to supporting you and the George Mason community as we transition to Patriot Connect. Discover their roles, what motivates and inspires them, and a fun fact or two. Get to know our March spotlights, Austin A. Deray and Matt Green!

In Case You Missed It

Last month’s Provost’s Message announced that all undergraduate and graduate staff and faculty academic advisors will be required to use Patriot Connect for appointments and advising interactions. Select units in University Life will also be required to use Patriot Connect for student support services. Visit the Patriot Connect program website for a comprehensive list of Patriot Connect: Student Success participating units.