Dear Colleague,
Thank you for your interest in the Patriot Connect program! We are excited to share recent updates with you.
Who is Your “Patriot Connect Change Champion”?
Last month, the Organizational Change Management (OCM) team activated a network of 79 Patriot Connect change champions (PCCCs) to support the adoption of Patriot Connect at George Mason. Their primary role is to help those in their units, colleges, and schools understand the university’s new system of engagement for the student journey. If you have questions related to Patriot Connect, your PCCC should be your first point of contact. Find your designated Patriot Connect Change Champion.
Introducing the Patriot Connect Change Champion Spotlight Series
Starting this month, we are launching a spotlight series to introduce our PCCCs—individuals dedicated to supporting you and the George Mason community as we transition to Patriot Connect. Discover their roles, what motivates and inspires them, and a fun fact or two. Kicking off the series is TJ Pegg in our October 17 Patriot Connect Change Champion Spotlight!
Understanding the Role of the Product Build Team
While your PCCCs focus on supporting change activities, the product build team works behind the scenes to ensure the Patriot Connect platform is being designed and built to meet the diverse needs of George Mason students, faculty, and staff. Made up of strategic and functional decision-makers, along with subject matter experts from across the university, the product build team is responsible for making decisions on overall functionality and the final design of Patriot Connect. They review system demos to ensure the platform aligns with the requirements of the units, colleges, and schools they represent, while also delivering an exceptional user experience. Their insights and expertise directly shape the platform to serve both you and the broader George Mason community.
On the Horizon: Focus Group Planning
In June of this year, we conducted a student focus group to understand their user experience, and the feedback we received has been instrumental in shaping the development of Patriot Connect. Now that we have made significant progress building out the platform, we are eager to hear from our faculty and staff to further refine the system. Therefore, we will be hosting additional focus groups for Patriot Connect in the coming months and into 2025. These sessions are designed to gather valuable insights from both faculty and staff to ensure that the new system meets everyone’s needs. We will also follow up with students to get their reactions to the new system’s look and feel. Inputs gathered from these focus groups will be crucial in driving the training and adoption of Patriot Connect before its official launch in April 2025. Stay tuned for more details on how you can participate. We look forward to your valuable contributions to make Patriot Connect a success!
In Case You Missed It
The Patriot Connect program website is here! Visit the site dedicated to helping the George Mason community plan and prepare for the transition to Patriot Connect.
As always, we welcome your feedback. Please feel free to share the sign up form with your colleagues who are interested in staying up to date with Patriot Connect.
Sincerely,
The Patriot Connect Program Management Team